ORATORONE

Contact us

One inbox, read by the people who build the app. Write in English or Chinese — 中英文均可。

Support

Something broken, a report that looks wrong, a subscription that did not unlock. Tell us what you did and what happened.

service@oratorone.com

Privacy and your data

Request a copy of your data, ask us to correct or erase it, or ask how something is handled.

service@oratorone.com

Press and partnerships

Coverage, coaching partnerships, or using OratorOne with a team or cohort.

service@oratorone.com

Billing and refunds

Subscriptions are charged by Apple, so refunds are requested from Apple rather than from us. We can help you work out what happened.

reportaproblem.apple.com
Before you write about a subscription: you can cancel or change a plan yourself in Settings → your name → Subscriptions on your iPhone. Deleting the app does not cancel a subscription.

Deleting your data

You do not need to email anyone to delete your account. In the app, open Settings → Delete my account. It permanently erases your account, recordings, transcripts, scores and progress, and it cannot be undone. Email us only if you cannot reach that screen, or if you want a copy of your data first.

Response times

We aim to reply to support within two business days. Privacy requests are answered within 30 days, as the law requires, and usually much sooner.

Company details

Legal entityChangzhou Ziniao Advertising Technology Co., Ltd.
Registered addressRoom 1110, Building 3, No. 101 Qingyang North Road,
Tianning District, Changzhou, Jiangsu, China
Emailservice@oratorone.com
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