Contact us
One inbox, read by the people who build the app. Write in English or Chinese — 中英文均可。
Support
Something broken, a report that looks wrong, a subscription that did not unlock. Tell us what you did and what happened.
service@oratorone.comPrivacy and your data
Request a copy of your data, ask us to correct or erase it, or ask how something is handled.
service@oratorone.comPress and partnerships
Coverage, coaching partnerships, or using OratorOne with a team or cohort.
service@oratorone.comBilling and refunds
Subscriptions are charged by Apple, so refunds are requested from Apple rather than from us. We can help you work out what happened.
reportaproblem.apple.comDeleting your data
You do not need to email anyone to delete your account. In the app, open Settings → Delete my account. It permanently erases your account, recordings, transcripts, scores and progress, and it cannot be undone. Email us only if you cannot reach that screen, or if you want a copy of your data first.
Response times
We aim to reply to support within two business days. Privacy requests are answered within 30 days, as the law requires, and usually much sooner.
Company details
| Legal entity | Changzhou Ziniao Advertising Technology Co., Ltd. |
|---|---|
| Registered address | Room 1110, Building 3, No. 101 Qingyang North Road, Tianning District, Changzhou, Jiangsu, China |
| service@oratorone.com | |
| Policies | Privacy Policy · Terms of Use |